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Sending Us A Photo? If you are sending us a photo make sure the photo isn't blurry! This will be critical for us to properly ID the insect you have, Sometimes a photo is better taken at a bit of a distance, we can then zoom in for better results than an extremely up close, but blurry, image.  Another suggestion is trying to capture the insect so you can take extra photos later. If the insect is slow moving, use a piece of clear tape and stick the insect to it, making sure not to squish it. Throw it in your freezer and you can take photos later, or save it for when your pest control technician arrives! Please no videos, they are impossible to ID properly.