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Services For Stratas & Property Managers

The Property Manager's Challenge

 

Specialized solutions for multi unit residential buildings across the Lower Mainland.

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If you manage multi unit residential buildings in Vancouver, you already know: pest issues are inevitable. What separates well managed properties from problem properties is how those issues are addressed.

 

A single infested unit can quickly lead to:

  • Complaints from multiple tenants

  • Disputes over who is responsible for treatment costs

  • Pests spreading to neighboring units through walls and utility chases

  • Negative online reviews from frustrated residents

  • Declining property values and rental income

  • Potential bylaw violations and legal disputes

 

When treatments are handled piecemeal, unit by unit, tenant by tenant, pests simply relocate to the next apartment. The infestation continues, tenants grow frustrated, and your workload never ends.

There's a better way.

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Our Building Wide Approach

 

At Greater Vancouver Pest Control, we understand that effective pest management in multi-unit buildings requires coordination, communication, and a comprehensive strategy. We treat your building as a single ecosystem, not a collection of individual units.

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Comprehensive Building Assessments

 

We begin with a thorough evaluation of your entire property to understand how pests are moving, feeding, and breeding throughout the structure.

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We inspect:
  • Common areas: Hallways, laundry rooms, garbage rooms, storage areas, and amenity spaces

  • Building exterior: Foundation cracks, roof lines, vents, soffits, and potential entry points

  • Mechanical rooms: Boiler rooms, electrical rooms, elevator shafts, and utility chases

  • Parking areas: Garages, parkades, and storage lockers

  • Individual units: As permitted and needed, with proper tenant notification

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We identify:
  • Pest species and infestation levels

  • Entry points and travel routes

  • Contributing conditions (moisture, sanitation, harborage areas)

  • High risk units and common areas

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Our Property Management Process

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Step 1: Initial Consultation

We meet with you to understand your building's unique challenges, past pest history, and current concerns. We review your strata bylaws, tenant communication protocols, and any existing pest control contracts.

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Step 2: Building Wide Assessment

Our technicians conduct a comprehensive inspection of your entire property, documenting findings with photos and detailed notes.

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Step 3: Customized Action Plan

We develop a tailored strategy that addresses your specific pest pressures while respecting your tenants and your budget. You receive a clear, written plan with timelines and expected outcomes.

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Step 4: Coordinated Treatments

When infestations span multiple units, we coordinate access to all affected areas simultaneously. We work with you to schedule treatments efficiently, communicate clearly with tenants, and minimize disruption.

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Step 5: Documentation & Reporting

You receive detailed reports after every service visit, including:

  • Findings and observations

  • Treatments applied

  • Unit access notes

  • Recommendations for prevention

  • Photo documentation where appropriate

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Step 6: Ongoing Monitoring & Maintenance

We don't just treat and leave. We return regularly to monitor conditions, adjust strategies as needed, and address new concerns before they become problems.

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Common Pest Issues in Multi Unit Buildings

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Bed Bugs

The Challenge: Bed bugs are the most challenging pest in multi unit housing. They travel between units through wall voids, along pipes, and on tenants' belongings. Treating one unit while ignoring neighboring units guarantees failure.

 

Our Solution: We coordinate treatments across all affected units simultaneously. Our heat treatments and targeted applications reach bed bugs at every life stage, from egg to adult. We work with you to communicate preparation requirements clearly and support tenants through the process.

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Cockroaches

The Challenge: German cockroaches thrive in multi unit buildings, moving freely between units through walls, along utility lines, and under doors. They multiply rapidly and can quickly overwhelm a building if not addressed professionally.

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Our Solution: Our building wide baiting and monitoring programs break the cycle of reinfestation. We identify source units, treat common areas, and implement ongoing monitoring to catch new activity early.

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Rodents

The Challenge: Mice and rats move easily between units through walls, along pipes, and through small gaps in foundations. They damage wiring, contaminate food, and create health hazards for tenants.

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Our Solution: We identify entry points throughout the building, implement strategic trapping in affected areas, and perform comprehensive exclusion work to keep rodents out longterm.

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Ants

The Challenge: Pavement ants trailing through kitchens frustrate tenants, while carpenter ants can threaten your building's structural integrity.

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Our Solution: We identify and eliminate entire colonies at the source, then seal entry points and implement prevention strategies to keep them from returning.

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Our Commitment to Property Managers

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We know your time is valuable. You're juggling tenant concerns, owner expectations, maintenance issues, and endless paperwork. The last thing you need is a pest problem that won't go away.

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That's why we provide:

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Single Point of Contact

You'll work directly with a dedicated account manager who knows your building, your history, and your preferences. No explaining your situation to a new person every time you call.

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Clear Tenant Communication

We provide ready to use notices and preparation instructions for tenants. We can handle tenant questions directly or work through your office, whatever you prefer.

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Detailed Documentation

You receive comprehensive reports for every service visit, essential for strata councils, owners, and your records. We document unit access, treatments applied, and recommendations.

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Flexible Scheduling

We work around your building's needs, whether that means early morning treatments, evening access, or weekend work. We minimize disruption to tenants and coordinate with your maintenance staff.

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Emergency Response

When urgent situations arise, we respond quickly. No voicemail loops, no waiting days for a callback.

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Strata Council / Property Manager Support

We attend strata council meetings when requested to answer questions, present reports, and provide expert guidance on pest related bylaws and policies.

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Service Plans for Property Managers & Stratas

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Building Wide Infestation Management

For active infestations affecting multiple units or spreading through a building.

Includes:

  • Comprehensive building assessment

  • Coordinated treatments across all affected units

  • Common area treatment and monitoring

  • Detailed documentation for owners and strata

  • Follow-up inspections to verify success

  • Prevention recommendations

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Ideal for: Bed bug outbreaks, widespread cockroach infestations, or rodent issues affecting multiple units.

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Monthly Maintenance Programs

For high risk buildings or those with persistent pest pressures.

Includes:

  • Monthly inspections of common areas and high-risk zones

  • Proactive monitoring and early detection

  • Coordinated unit treatments as needed

  • Priority response for tenant concerns

  • Detailed monthly reporting

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Ideal for: Larger buildings, older structures, or properties with a history of recurring pest issues.

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Quarterly Prevention Programs

For buildings focused on maintaining pest-free status.

Includes:

  • Quarterly inspections of common areas and building exterior

  • Seasonal preventive treatments

  • Monitoring stations in high risk areas

  • Annual comprehensive assessment

  • Detailed quarterly reporting

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Ideal for: Well maintained buildings with minimal pest history seeking ongoing protection.

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Why Property Managers Choose Us

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  • IPM-Certified Technicians: Trained in the latest science backed methods for multi unit buildings

  • Building Wide Focus: We treat the whole structure, not just individual units

  • Proven Results: Decades of combined experience with Lower Mainland stratas and property managers

  • Clear Communication: We make it easy to keep tenants and owners informed

  • Full Documentation: Comprehensive reports for your records and strata councils

  • Local Expertise: Deep understanding of Vancouver's pest pressures and seasons with 15+ years experience

  • Guaranteed Results: We don't rest until your pest problem is resolved​​​

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Frequently Asked Questions

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Q: Who pays for treatments, the strata or the individual owner?
A: This varies by building and by situation. We can help you understand typical approaches and provide documentation to support your decisions, but we recommend consulting your strata's legal counsel for specific advice.

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Q: How do you handle tenants who refuse access for treatments?
A: We work with you to communicate the importance of coordinated treatments. When necessary, we provide documentation to support enforcement proceedings.

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Q: Do you provide notices and prep guidelines for tenants?
A: Yes. We can work with you in designing ready to use notices, and will provide preparation guidelines to ensure quick and successful results.

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Q: How quickly can you respond to an emergency?
A: We prioritize property management clients. Most emergency situations receive an onsite response within 24 hours if required.

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Q: Do you offer after hours or weekend treatments?
A: Absolutely. We understand that minimizing tenant disruption is a priority. We offer flexible scheduling to accommodate your building's needs.

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Partner With Us Today

Stop fighting pest issues unit by unit. Start treating your building as a whole.

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Contact us today for a confidential consultation and customized pest management plan for your property.

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Associations & Accreditations

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Greater Vancouver Pest Control
604.374.6525
info@vancouverpestcontrol.com
7760 Allman St, Burnaby, BC V5E 2B1, Canada

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© 2026 by Greater Vancouver Pest Control.

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