Privacy Policy

Last Updated: March 11, 2026

Greater Vancouver Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

What Information Do We Collect?

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us.

The personal information we collect may include:

Names
Email addresses
Phone numbers
Physical addresses
Billing information
Any other information you choose to provide in communications with us

How Do We Collect Your Information?

We collect information from you in the following ways:

Contact forms on our website
Online booking and estimate requests
Phone calls with our team
Email inquiries
Newsletter sign-ups
Cookies and website analytics tools
Other interactions you have with our business

How Do We Use Your Information?

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

Provide pest control services you request
Respond to inquiries and communicate with you about your needs
Schedule appointments and manage service visits
Process billing and complete transactions
Send promotional emails and marketing communications (with your consent)
Improve our website and customer service through analytics
Comply with legal obligations and resolve disputes

Will Your Information Be Shared With Anyone?

We do not share, sell, rent, or trade your personal information with any third parties. Your information is used exclusively by Greater Vancouver Pest Control to provide you with the best possible service.

How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your computer or device when you visit a website. We use cookies to:

Understand and save your preferences for future visits
Track website usage and compile aggregate data about site traffic
Improve our website and marketing efforts

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you turn cookies off, some features of our website may not function properly.

Email Communications

If you provide us with your email address, you may receive emails from us, including newsletters, marketing or promotional materials, and updates about your service requests. You may opt out of receiving marketing emails from us at any time by following the unsubscribe instructions provided in those emails. Please note that even if you opt out of marketing communications, we may still send you service-related communications regarding your appointments or inquiries.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

The right to access the personal information we have about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Greater Vancouver Pest Control. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

International Visitors

Our website and services are operated in Canada. If you are visiting from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers and central database are located. By using our website or services, you consent to the transfer of your information to Canada.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Greater Vancouver Pest Control
7760 Allman St.
Burnaby, BC V5E 2B1
Canada

Phone: 604-374-6525
Email: info@vancouverpestcontrol.com

This Privacy Policy was created to demonstrate our firm commitment to the privacy of our clients and website visitors.